Our goal, at flowershop.com.mk, is to deliver the freshest and most beautiful flowers and we do everything we can to make your flower deliveries a truly special occasion for the recipient. We invite you to read the information below in order to familiarize yourself with our policies. If you need further information please contact us any time.

Privacy and Security Policy
Substitution Policy
Our Guarantee
Payment Methods

IMPORTANT NOTICE: 2Checkout.com, Inc. is an authorized retailer of goods and services provided by FlowerShop.com.mk

PRIVACY POLICY

The information that you supply to the flowershop.com.mk is considered confidential and will not be shared with others. This includes your name, address, phone, e-mail address, and credit card information.

The name and address of the flowers recipient, and the card message is shared with the delivery company or with the local filling florist, but with no one else.

In order to increase the security of your shopping we DO NOT store or retain your credit card information on our server. The credit card processing is being done on highly secure server at 2Checkout.com, Inc.

A copy of your order is NOT stored on our web server.

All information entered online is retained for order processing purposes only.

We do not sell information to any third party.

We do not use the information entered online to solicit further business. We will NOT occasionally email a newsletter to you.

When you order online you will receive an online receipt which we encourage you to print and retain for your records; you will receive an emailed summary of your order; finally, you will receive a personal response when your order has been successfully processed for delivery.

SECURITY POLICY

It is our strict policy NOT to store or retain credit card information on our web server. This information needs to be typed at each time you place an order.

The secure online order form uses the latest and most advanced SSL secure socket layer encryption technology provided by the world-leader in online e-commerce security, Thawte.

We take the issue of security and privacy seriously, and are dedicated to ensuring your online ordering experience is safe and worry-free.

If you have any additional questions or concerns about the security of our website, you may at any time contact us.

SUBSTITUTION POLICY

The flower arrangements from the photos presented on our site are created from the flowers available during the season.

Occasionally, certain colour or type of flowers may not be available for delivery. In this case, a substitution will be made with another colour or with similar flowers, at least equal in value and beauty.

Vases, accessories and the wrapping foliage may be different.

However, we will maintain the line, style, colours, size, form and the general look of the arrangement.

Enjoy the gift of flowers and the feeling they convey.

OUR GUARANTEE

Each of us at flowershop.com.mk are working hard to create and develop lifelong relationships with our customers, and that's why we are proud to offer our customers satisfaction guarantee as your assurance of quality.

Our goal is your complete, 100% satisfaction. We appreciate your business and are working hard to be your only choice for flower delivery anywhere in Macedonia.

If you have any questions or concerns regarding your order, we encourage you to contact us, so that we may work to achieve your complete satisfaction.

PAYMENT METHODS

We offer you this payment method for your convenience:

Payment by CREDIT CARD.

We currently accept Visa, MasterCard, Discover, American Express, Diners, JCB and debit cards with the Visa, Mastercard logo.

Sending flowers from our web site is safe. We keep all customer’s information strictly confidential. The payment server is 100% secure. Enjoy your shopping.